Refund Policy
We understand that things don’t always go as planned. That’s why we have a clear refund policy in place for our PMP exam help services. Please read the conditions below before requesting a refund.
When You Can Request a Refund
You may be eligible for a refund in these cases:
- If our expert fails to meet your exam requirements after multiple revisions
- If we miss the original exam deadline agreed at the time of booking
- If major instructions were ignored and the service was incomplete
Note:
Any request for a refund should be supported by proof and factual evidence. Our quality team will carefully consider your complaint when we get it before reaching a conclusion.
When Refunds Are Not Possible
We do not offer refunds in these situations:
- If you did not share full or clear instructions at the time of the order
- If you change the scope of the task after it’s completed
- If the result is unsatisfactory due to changes you made yourself
- If you stop responding to our team during a live exam or review
- If you place an order, then change your mind for personal reasons
- If you request major changes after work is completed without paying the extra fee
Note:
Any additions or edits to your original instructions may result in extra charges. These must be paid before further work can be done.
Transaction Fee & Refund Method
- A 15% transaction fee will be applied to refunds.
- Refunds may take up to 5-7 business days to reflect.
How to Request a Refund
Your complete name, order ID, and the reason for the refund must be sent to our support team via email. Our staff will make sure that requesting a refund goes smoothly.
